Effective Date: 20/08/25
At Pulvex, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, secure, and retain your personal information when you visit our website pulvex.co.uk or use our services.
We may collect:
Personal Identification: Name, email, phone, postal address, or similar details.
Usage Data: IP address, browser, device, pages visited, and other diagnostic data.
Cookies & Tracking: To monitor site usage and enhance your experience.
Payment Details: Card information, billing address, and transactions (processed via third-party providers).
Communications: Support queries, feedback, and correspondence.
We process your data to:
Provide, maintain, and improve our services.
Process payments and send confirmations/invoices.
Communicate with you (support, updates, promotions with consent).
Personalise your experience, including marketing.
Meet legal and regulatory obligations.
Your data may be shared with:
Service Providers: For hosting, payments, and communications.
Legal Authorities: If required by law or to protect rights/safety.
Business Transactions: In the event of a merger, acquisition, or sale.
With Consent: For purposes you have agreed to.
We use encryption, access controls, and regular assessments to protect your data. While we take strong precautions, no online transmission or storage is completely secure.
We keep your data only as long as needed for the purposes outlined or as required by law. Once no longer necessary, it is securely deleted or anonymised.
We use cookies and similar technologies (web beacons, pixels, local storage, device IDs) to improve site performance and user experience.
Essential: Required for site operation and secure login.
Performance: Measure visits and site activity (anonymised).
Functional: Remember your preferences (e.g., language, region).
Targeting/Advertising: Deliver relevant ads and measure effectiveness.
Social Media: Enable content sharing and may track activity.
Browser Settings: Adjust or delete cookies at any time.
Consent Banner: Choose or update your preferences on first visit.
By continuing to use our site, you consent to cookies unless you disable them. Some features may not work properly without cookies.
Depending on your jurisdiction, you may have rights to:
Access: Request a copy of your personal data.
Correction: Fix inaccuracies.
Deletion: Request removal under certain conditions.
Objection: Stop certain processing, e.g., direct marketing.
Portability: Receive your data in a portable format.
Withdraw Consent: Revoke consent where applicable.
Contact us at phil@pulvex.co.uk to exercise these rights. We will respond in line with applicable laws.
We may revise this Privacy Policy. Updates will be posted here with the effective date. For significant changes, we will notify you directly (e.g., via email or site notice).
We treat children’s data with the utmost care.
Client-Provided Content: If you supply photos or content featuring children (e.g., for websites/social media), you must confirm that parental/guardian consent has been obtained for its use. This consent must cover how, where, and for how long the content will be used.
Withdrawal of Consent: If a parent or guardian withdraws consent, we will work with you to ensure the content is promptly removed from platforms. Clients remain responsible for removing it from channels under their control.
If you have questions about this Privacy Policy or wish to exercise your data rights, contact:
Last Updated: 20/08/25